Returns Policy
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Subject to your rights under the Consumer Guarantees Act 1993, if you wish to return an item because you have changed your mind about your purchase, Gifts at Waitarere will refund your monies to the original form of purchase, or offer an exchange voucher, provided that:
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You return the item/s within 30 days of purchase;
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You produce either your original Gifts at Waitarere receipt or other adequate proof of purchase (see further below);
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The item is in re-saleable condition, meaning that:
- It is in its original packaging, including instruction manuals and all accessories; and
- It is unworn, unused, unassembled, in its original condition, and in the case of clothes, with the original ticketing on it.
If these requirements are not satisfied Gifts at Waitarere reserves the right not to offer an exchange voucher or refund for returns.